Privacy Policy

Introduction

• Clearly state that this Privacy Policy outlines how Urbania Rentals collects, uses, stores, and protects user information.
• Mention the domain name (e.g., www.urbaniarentalschennai.com) and that this applies to all users, visitors, and customers.

Information We Collect

Specify the types of data collected, such as:

• Personal Identification Information: Name, phone number, email address, ID proof (e.g., driver’s license, Aadhaar, passport)
• Payment Information: UPI, card/bank details (only through secure gateways)
• Vehicle Booking Details: Dates, times, location preferences, type of rental
• Device & Browsing Info: IP address, browser type, cookies, usage logs
• Location Data: If user allows location tracking via mobile/web

How We Use Your Information

Explain the intended uses, including:

• To confirm and manage bookings
• To communicate service updates or respond to inquiries
• To process payments and issue invoices
• For legal compliance (e.g. verification, insurance, KYC)
• To improve website functionality and customer experience
• To send promotional emails or SMS (with opt-out option)

Data Sharing & Disclosure

Clarify when and with whom you may share user data:

• With payment gateways, insurance providers, and drivers (for operational purposes)
• With government or law enforcement authorities if legally required
• Never sold or rented to third parties for advertising

Data Security

Explain your commitment to data security:

• Data stored on secure servers
• SSL encryption used for all transactions
• Access limited to authorized personnel only
• Regular backups and system audits in place

Cookies & Tracking Technologies

Mention:

• The use of cookies to enhance site performance and analytics
• Users can disable cookies through browser settings

User Rights & Control

Mention what users can do:

• Access or request their stored data
• Correct or update personal information
• Withdraw consent or request deletion of data (unless legally required to retain)
• Opt out of marketing communications

Third-Party Links

• The site may contain links to third-party websites (e.g. Google Maps, Instagram).
• Urbania Rentals is not responsible for their privacy practices.

Policy Updates

• State that this Privacy Policy may be updated periodically.
• Include a “Last Updated” date at the top.
• Recommend users check back regularly for changes.

Contact Information

For any questions or clarifications, contact us:

• +91 912 353 9896
• urbania@worldleisuretours.com